UZOVIA
Restore admin access with
three-factor verification.
For admins who have lost both their authenticator device and all recovery codes. After this succeeds we clear your TOTP so you can set up a new one on next sign-in.
- Requires email, password, and a valid email OTP
- Rate limited to one attempt per hour per admin email
- Next login will route to fresh TOTP enrollment
✓Identify
2Reset
3Re-enroll
Emergency TOTP reset
Submit the same work email and password used for admin login, plus the email OTP already issued to you. When this succeeds, TOTP and recovery codes are cleared and you re-enroll on the next sign-in.
High-friction fallback onlyUse a recovery code first if you still have one. Emergency reset should only be used when the authenticator device and all recovery codes are unavailable.
The backend expects a valid email OTP for this step. If no OTP has been issued yet in your environment, support or an admin-run recovery process is still required before this fallback can succeed.
Already have a valid step token from sign-in? Return to login